Introducing Goodcall 3: Speed, Accuracy, and Enhanced Call Automation

Introducing Goodcall 3: Speed, Accuracy, and Enhanced Call Automation

Goodcall 3: The Next Generation of AI Phone Agents

We’re excited to announce the release of Goodcall 3, a major upgrade that enhances our AI phone agent platform. With advanced logic flows, industry-leading response times, and deeper CRM integrations, Goodcall 3 is designed to help businesses automate customer calls more efficiently than ever. Whether you’re a local business or enterprise level company with a call center, Goodcall 3 offers the flexibility and power you need to streamline operations and elevate customer service.

What’s New in Goodcall 3?

Goodcall 3 introduces several key updates designed to automate, personalize, and improve call handling:

1. Enhanced Logic Flows for Customized Call Handling

Goodcall 3 introduces powerful new logic flows that allow businesses to automate call routing based on customer responses:

● Yes/No Questions: Use simple yes/no questions, such as “Have you purchased from us before?” to customize the next steps in the call flow.

● Multiple Choice Options: Easily guide customers to the right place with multiple-choice questions, like directing them to specific locations (e.g., “Are you calling about our San Francisco, San Jose, or Cupertino office?”).

● Phone Number Lookup: Integrate with your CRM to greet returning callers by name, offering a personalized experience for loyal customers. These flows ensure each call is handled accurately and efficiently.

2. Instant CRM Sync for Personalized Interactions

With Goodcall 3's enhanced CRM integration, businesses can instantly recognize returning customers and access their interaction history. This seamless synchronization ensures that each caller receives a personalized greeting and relevant support. It also allows businesses to differentiate actions based on new or returning callers, improving the overall customer experience.

3. Sub-Second Response Times

Goodcall 3 boasts response times of under 500 milliseconds, making it the fastest AI phone agent on the market. Customers experience real-time interactions with your AI agent, eliminating frustrating delays. This speed, paired with natural-sounding voices, creates a smooth and engaging customer experience that feels more human.

4. Directory-Based Call Routing

The new update includes improved directory management, allowing calls to be directed based on departments rather than specific individuals. This feature ensures customers quickly connect with the right team, such as Sales or Support, reducing wait times and improving service delivery.

5. Improved Team Management and Role-Based Access

Goodcall 3 introduces new capabilities for managing team access and roles:

● Assign specific roles like Admin, Editor, or Performance Viewer to control who can access or edit various parts of the call system.

● Multi-location businesses can now better manage their teams, ensuring that the right people have access to the right information.

The Best Voices in AI, Now Faster Than Ever

Goodcall 3 comes with the best voices in the industry, delivering more natural conversations. With enhancements to tone, clarity, and speed, these voices provide a human-like interaction that customers appreciate. The new system cuts response times by over 100%, achieving sub-half-second responses that ensure smooth, real-time communication with callers.

Pricing and Subscription Tiers

All these features are included in Goodcall’s subscription plans, offering a scalable solution for businesses of all sizes:

● Starter Plan: For small businesses, starting at $41/month (billed annually).

● Growth Plan: Offers advanced automation capabilities at $69/month (billed annually).

● Scale Plan: Ideal for enterprises looking to maximize efficiency, available for $139/month (billed annually).

Each plan is designed to provide businesses with the flexibility to scale their customer service operations according to their needs.

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Ready to Experience the Power of Goodcall 3?

Log in now to explore Goodcall 3's advanced features and see how it can transform your call management process. For more information or to schedule a demo, visit our website or reach out to our support team.