Your AI voice agent answers every call.
An AI answering service and receptionist for your business. Powerful voice agent technology, made simple by Gabi, the agent that builds and runs yours.
Rosie's Plumbing ExampleGabiGabi is building Rosie
The business's number: (555) 010-0199Setting up00:00
Incoming example callRosie is ready to answer.
- You
I run a plumbing company. When someone calls about a job, get their name, what's going on, and the address. Book an estimate for anything big.
- Gabi
On it. Building your receptionist now.
- Listing
- Rosie's Plumbing, read from your Google listing
- Name
- Rosie
- Face
- Greeting
- “Thanks for calling Rosie's Plumbing, this is Rosie. How can I help you?”
- Tool
- Google Calendar, connected
- Gabi
Rosie's ready. Want to hear it take a call?
- You
Yes.
- Rosie
Thanks for calling Rosie's Plumbing, this is Rosie. How can I help you?
- Caller
Hi, do you do water heater installs?
- Rosie
We do. Is it a replacement, or a new install?
- Caller
A replacement. It's leaking, just a slow drip. I'm at 1418 Elm.
- Rosie
Got it. And your name and the best number to reach you?
- Caller
Sam Ortiz, and this number is best.
- Tools
Qualified: replacement, slow drip, 1418 Elm
- Rosie
Thanks, Sam. You'll get a call within the hour with an estimate time.
Sent to your CRM
- Contact
- Sam Ortiz
- Phone
- (555) 010-0142
- Deal
- Water heater replacement, qualified
- Note
- Slow drip at 1418 Elm
- Next
- Estimate call within the hour
- Rosie
Thanks for calling Rosie's Plumbing, this is Rosie. How can I help you?
- Caller
My kitchen tap is dripping. Can someone come Wednesday?
- Rosie
Wednesday afternoon is open. Does 2 pm work?
- Caller
2 pm is fine.
- Rosie
Booked for Wednesday at 2 pm. See you then.
Booked, in your calendar
Mon
Tue
Wed2 pm
Booked
Booked
Thu
Fri
Sat
Sun
Customer’s phone
Wednesday, 2 pm
Appointment confirmedYour team’s phone
Wednesday, 2 pm
Booking received
Wednesday, 2 pm
Appointment confirmedYour team’s phone
Wednesday, 2 pm
Booking received
First, Gabi builds your AI phone agent.
There's no code and nothing to configure. Tell Gabi what you want in plain words, by typing or talking, and Gabi does the work. Change it as often as you like, and your phone agent keeps getting better.
Build
Describe your business, or hand Gabi your website. Gabi writes the greeting, the questions and the steps.
Test
Gabi runs practice calls on the tricky ones, like a caller who wants a price or an emergency at midnight, and shows you how each went.
Approve
Happy with it? Say so. Gabi publishes the change, and your phone agent answers real calls with it.
Then, your AI phone agent goes to work.
It answers the phones 24/7, and every caller gets a real conversation. Pick a job to see how it handles the call, from the first ring to the follow-up.
Finds the callers worth your time.
- TriageWorks out who's calling and why: a new customer, one you already have, something urgent, or spam.
- QualifyAsks what you need to know: what they want, where, when, and their budget.
- CaptureTakes down the details and sends you the lead by text and email as the call ends.
Text message
New lead: Dana M., first-time buyer. 3 bed, east side, up to $600k, pre-approved. Wants a showing Sat. (555) 010-0142
Email
New lead from your phone agent: Dana M.Name, number and what they need, sent the moment the call ends.
Fills your calendar while you're busy.
- Checks your calendarSees when you're free before it offers anything.
- Offers timesGives the caller a couple of options that fit your day.
- Books itPuts it on your calendar and texts everyone the details.
Every call ends up in your CRM.
- Knows the callerRecognizes a returning customer by their number.
- Updates the recordAdds what they asked for, the notes and the next step to HighLevel or your own system.
- Moves the dealSends the right person the details, so the next step happens.
Answers “is it in stock?” without a callback.
- Checks stockLooks it up in your store's system, once it's connected, while the caller waits.
- Tracks ordersTells callers where their order is.
- Hands off the restSpecial requests go to you by email and text.
“Do you have the 220 cm touring paddle?”
- Touring paddle, 220 cm
- In stock: 3
- Order 1042
- Shipped Tuesday, arrives Friday
- Custom engraving
- Sent to you by text and email
Choose a voice that fits your business.
Gabi creates a voice identity for your AI phone agent: a name, a voice and a greeting that sound like your business. Want a different name or greeting? Tell Gabi. Want a different voice? Pick one in a click.
See every call, and what it's worth.
- Track what mattersCreate your own metrics, like booked appointments or missed leads, and watch them week to week.
- Listen and readPlay back any call and read the transcript, word for word.
- Make it betterSpot a call that went wrong and tell Gabi what to change.
Booked42+8 this week
New leads118+15 this week
Handed to you9-3 this week
- Caller
- Do you do weekend showings?
- Hero
- We do. Saturday at 11 works. Can I book it?
Tell Gabi“Always offer Sunday too.”
Forward your existing number, or get a brand new one.
Rosie answers on a local number you pick, or on the line you already have.
Get a new local number
Pick one in your area code. It rings your phone agent from day one.
Put it everywhere customers look
Add it to your website, your Google listing and your social profiles. Every call reaches your phone agent.
Or forward your existing line
Keep the number customers already know. Forward calls when you're busy or don't pick up, with guides for major carriers and Google Voice.
No per-minute charges. A bill you can predict.
AI phone answering, priced by the customers your phone agent helps each month, not by how long calls run. A long call or a callback never changes your bill.
Plans start at $79 a month.
Born at . Built for your business.
Goodcall began inside Google in 2017. The same care goes into every call your phone agent takes, whatever the size of your business.
- SOC 2 compliant
- HIPAA compliant
- Your words, from the greeting to the goodbye.
- Transfers go to the right person, with a backup if they don't pick up.
- Every call recorded and transcribed.
- Changed your mind? Roll back to the last version.
Your next customer is already dialing.
Resources for your business
Explore expert insights, product updates, and practical strategies to help your business grow with AI-powered call automation.
Phone numbers, teams, and connected tools
Keep your business number with call forwarding, choose who receives transfers, and control your team's access. Read the operational answers or learn about Zapier for existing Goodcall agents.