On a mission to build sales and service agents that every business can trust

"Good" is in our name. we take that seriously. Our data driven development and commitment to quality allows us to serve businesses of all sizes, from solopreneurs to publicly traded companies, across every industry and in all 50 U.S. states.

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An image with Rosie, a Goodcall agent, and a variety of geometric shapes representing inputs and voice interactions, creating an abstraction of an interaction with a customer

Born at Google, on a mission to make AI accessible for any business

In 2017, a team at Google ads noticed a problem. While digital ads were tremendously effective at generating high quality leads for local businesses. Many local businesses didn’t have the operational resources to actually service those leads via SMS, phonecall, or chat. Traditional IVR’s and call centers just didn’t cut it. There had to be another way.

During a Google hack-a-thon, an idea emerged. Bring the best of Google’s AI voice technology (such as Google Duplex) and help augment businesses ability to service customers over the phone. From here, CallJoy was born. Incubated in Google Area 120, CallJoy was an initial success. This commercial (6.7M views) sums up how it worked quite well.

Recognizing the market opportuniy, and driven by a mission to leverage AI to help local businesses grow, Goodcall spun out into its own business. We are joined by some of silicon valleys leading investors such as Neo, Foothill Ventures, MerusCapital, Xoogler Ventures, Spencer Rascoff (Zillow co-founder) and AI leaders from Microsoft, Amazon and Google. Our team consists of technology and product leaders from MIT, Google, Meta, Rackspace and Virginia Tech.

An image representing the origins of Goodcall, showing the company's early development in area 120 at Google, and original iteration as "CallJoy"

Continuing our mission to deliver cutting edge AI across verticals

After incubating in Google Area 120, as CallJoy, we evolved into Goodcall. Backed by top investors and industry experts, we are committed to building cutting edge, agentic AI that can benefit any business size in any vertical.

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Rooted in values of service, empathy, and curiosity

Service, empathy and curiosity are our guiding values as we build responsible AI systems which help thousands of businesses who service millions of customers daily. These values apply to how we work with our customers and with each other.

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An iillustration showcasing icons that represent Goodcall's core values- service, empathy and curiosity

Image showing the 6 Goodcall agents, who have a diverse sense of characteristics and personalities, all of whom can be trusted as responsible AI's

Committed to responsible AI

Our AI always announces itself and never makes outbound spam calls. Consent whispers "call recorded for quality" are always used regardless of geography for human to human conversations. When available, our AI will get help from a human when it is having difficulty understanding or automating a task it may not have been trained to perform.

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On a mission to build sales and service agents that every business can trust

Born at Google, on a mission to make AI accessible for any business

Continuing our mission to deliver cutting edge AI across verticals

Rooted in values of service, empathy, and curiosity

Committed to responsible AI

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