Build it

Build it, test it, approve it, just by talking.

Gabi works like a colleague who never tires of your notes. Your AI phone agent learns from its calls and from you, and nothing changes until you approve it. Here's how the AI phone answering system handles one call, start to finish.

Talk to Gabi

  1. Build: You describe it. Gabi builds it.
  2. Test: Gabi runs practice calls, and you listen.
  3. Launch: It goes live on your line when you say so.
  4. Learn: It learns from real calls and from your notes.

Brief it like a new hire.

Tell Gabi what you do, what you charge for, and what you need from a caller. In your Goodcall account, add your website or price list and set your hours and holidays. Your phone agent uses those details on calls.

  • Your services and prices, from your site or a PDF.
  • Your hours, holidays and closures.
  • How to say your business name, and the words your trade uses.
Rosie's Plumbing
Greets with
“Thanks for calling Rosie's Plumbing, this is Rosie. How can I help you?”
Asks for
Name, what's going on, the address
Knows
Services and prices, from rosiesplumbing.com
Open
Mon to Sat, 7 am to 6 pm

Change it by saying so.

Want it to stop quoting prices, or ask one more question? Tell Gabi, by typing or talking. Gabi rewrites what your phone agent says, and nothing changes for callers until you publish. Changed your mind? Roll back.

You asked Gabi

Stop giving prices on the phone. Offer a free estimate and ask when they're home.

If the caller asks about cost, give the price range from the price list.

If the caller asks about cost, offer a free estimate and ask when they're home.

Hear it before any customer does.

Call your phone agent from your browser and ask what a caller would. Gabi also writes practice callers for the calls you get and runs them for you. Send a link to your team so they can try it too.

Practice calls
  • Leaking water heater, wants a quotePassed
  • Asks for pricesPassed
  • Calls after hoursPassed
  • Wants to talk to the ownerPassed

Or call it yourself, right from your browser.

Keep your number, or get a new one.

Forward your existing line, with step-by-step guides for 24 phone carriers, or pick a new local number in your area code. Have it answer every call, or only the ones you miss.

Your numberForward calls when you're busy or don't pick up.
A new local numberPut it on your website, your Google listing and your truck.

It asks what you'd ask.

Your phone agent asks your questions, in your order, and won't finish until it has the ones you need. It spells back names, numbers and emails so the lead is right. Then it texts and emails you, while the caller is still on the line.

  • Your questions, not a script's.
  • Spells back what it hears.
  • The lead reaches you in seconds.

New lead

Name
Sam Ortiz
Phone
(555) 010-0142
Job
Water heater replacement
Details
Slow drip, 1418 Elm
Text to you · now

New lead: Sam Ortiz, water heater replacement, slow drip at 1418 Elm. (555) 010-0142

Hands off to a person when it matters.

When a caller asks for someone, or the call needs you, it puts them through. A busy line gets another try. Nobody picks up? It moves to the next person on your list, up to three.

Putting the caller through

  1. Mia, dispatchBusy, tried again
  2. Luis, ownerNo answer
  3. Front officeConnected

Works with what you already use.

Bookings go on your Google Calendar. Leads land in your Google Sheet or HighLevel. Anything else with an API or an MCP server, your phone agent can use too.

Sam Ortiz, after the call

  1. Google CalendarEstimate, Thu 9 am
  2. Google SheetsRow added
  3. HighLevelContact and deal created

Every call, on the record.

Read or listen to any call. Calls are tagged for you, and you track the outcomes you care about, like how many calls became leads. When something should go differently, tell Gabi.

Call from (555) 010-0142 New leadTexted to you

Caller
Hi, do you do water heater installs?
Rosie
We do. Is it a replacement, or a new install?
Caller
A replacement. It's leaking, just a slow drip.
Calls that became leadsThis week

Questions

What is an AI answering service?

It picks up your business calls with an AI phone agent instead of voicemail or a call center. Goodcall answers every call, 24/7, asks your questions and sends you the lead. See why small businesses choose Goodcall's AI answering service.

Will it sound robotic?

Hear it for yourself before a customer does. Pick from six voices, teach it how to say your business name, and change any line it says by telling Gabi.

What happens when it can't answer something?

It puts the caller through to the person you choose. If they don't pick up, it tries the next person on your list, up to three, or it takes the details and texts you.

Can it book appointments?

It can add bookings to your Google Calendar, or connect to your booking system through its API. Tell Gabi how you like to book and hear it on a practice call first.

What languages does it speak?

English, today.

Do I need a new phone number?

No. Forward your existing line, or pick a new local number in your area code. Either way, you decide whether it answers every call or only the ones you miss.

How much does it cost?

Plans start at $79 a month, priced by the customers your phone agent helps, with no per-minute charges. See the pricing page for the plans.

Your next customer is already dialing.

Tell Gabi about your business. Your AI phone agent can be answering today.

Talk to Gabi

Phone numbers, teams, and connected tools

Keep your business number with call forwarding, choose who receives transfers, and control your team's access. Read the operational answers or learn about Zapier for existing Goodcall agents.