Table of contents

March 27, 2025

Opening And Closing Salon Checklist

A well-organized salon runs smoothly from open to close. Every task matters, from setting up stations to locking up at night. Missing a step can lead to chaos, unhappy clients, or lost revenue.

An easy-to-follow checklist keeps everything on track. It helps staff stay efficient and ensures no detail is overlooked. But managing these tasks manually can be time-consuming.

In this article, we’ll cover the essential opening and closing tasks every salon needs. We’ll also explore how GoodCall’s AI-driven platform simplifies checklist management, automates reminders, and keeps operations running seamlessly.

Importance Of Maintaining Opening And Closing Checklist for Salon

A salon runs best when every task is done consistently, from morning setup to end-of-day cleanup. Even the most experienced salon managers can’t be everywhere at once, which is why a structured checklist is essential. It ensures that every team member knows what needs to be done, keeping operations smooth and stress-free.

Ensures Consistency And High Standards

A checklist creates a reliable routine for staff, ensuring that essential tasks are completed every day. It provides clear expectations, so whether a seasoned stylist or a new team member is opening or closing, the salon maintains the same level of cleanliness and organization.

Keeps The Salon Clean And Welcoming

Daily upkeep is key to making a great impression on clients. An organized checklist ensures that surfaces are wiped down, floors are swept, the waiting area stays tidy, and trash is emptied. A well-maintained space creates a comfortable atmosphere and enhances the client experience.

Improves Efficiency And Accountability

Without a checklist, small but important tasks can be forgotten. A structured list helps staff stay on track, reducing confusion and last-minute scrambling. It also holds team members accountable, ensuring that no detail—like restocking towels, sanitizing tools, or securing cash drawers—is overlooked.

Supports Business Success

A well-run salon builds client trust. When customers walk into a clean, organized space, they’re more likely to return. A strong opening and closing routine helps keep operations seamless, allowing the team to focus on what truly matters—delivering top-notch service.

Salon Opening Checklist

A smooth start to the day ensures the salon is clean, organized, and ready for clients. Following a structured opening routine helps staff stay on track and creates a welcoming atmosphere for every guest.

1. Disarm Security System And Turn On Lights

Begin by deactivating the alarm and switching on all lights throughout the salon. A well-lit space creates an inviting environment for both staff and clients.

2. Tidy The Waiting Area

Straighten chairs, arrange magazines, and ensure any promotional materials or décor are neatly displayed. A clutter-free space sets a positive first impression.

3. Sanitize And Organize The Front Desk

Wipe down surfaces, set up the cash register or POS system, and ensure all necessary paperwork or appointment details are in place. The front desk should be neat and ready to assist clients.

4. Set Up The Beverage Station

Brew fresh coffee, refill water pitchers, and provide clean cups. If offering tea or other refreshments, make sure everything is stocked and easily accessible.

5. Turn On Music And Screens

Adjust background music or television screens to the appropriate station and volume level. Ensure the ambiance aligns with the salon’s atmosphere and client preferences.

6. Check Restrooms For Cleanliness And Supplies

Inspect the restroom to confirm it is clean and stocked with essentials like toilet paper, soap, and hand towels. Address any issues before clients arrive.

7. Prepare Stylist Stations

Organize each station by wiping down surfaces and restocking supplies, including clean capes, towels, brushes, and styling tools. A well-prepared workspace keeps services running efficiently.

8. Review Product Inventory

Ensure that color treatments, shampoos, and other essential salon products are stocked and organized. Keeping inventory in check prevents delays during appointments.

9. Organize Retail Display

Check that retail shelves are fully stocked, especially with popular products. A mobile inventory app can help track stock levels and streamline restocking.

10. Review The Appointment Schedule

Look over the day’s bookings and identify any potential gaps or waitlist opportunities. Being aware of the schedule allows for better time management and a smoother workflow.

Salon Closing Checklist

Ending the day with a proper closing routine keeps the salon clean, organized, and ready for the next morning. Completing these essential tasks prevents a backlog of chores and ensures a stress-free start to the next workday.

1. Clean And Power Down Stylist Stations

Sweep floors, wipe down workstations, and double-check that all hot tools like flat irons, curling irons, and wax warmers are turned off. If candles were used, make sure they are fully extinguished.

2. Tidy The Beverage Station

Wash any used cups, empty remaining coffee or water, and wipe down the counter. A clean refreshment area ensures a fresh start for the next day.

3. Empty Trash Bins

Dispose of all trash from stylist stations, restrooms, and common areas. Replace bags in each bin to keep the space fresh and ready for the next shift.

4. Handle Laundry Duties

Start a final load of towels, capes, or other reusable salon fabrics. Keeping up with laundry prevents a pile-up and ensures fresh supplies are available for the next day.

5. Charge Devices And Secure Electronics

Put tablets and computers into sleep mode, plug in iPads and other mobile devices, and ensure all tech is properly stored and charged for the next shift.

6. Balance The Register And Secure Cash

Count and record any petty cash in the register to ensure accuracy. Secure any cash deposits as per salon policy to maintain financial accountability.

7. Prepare Marketing And Social Media Updates

If needed, schedule social media posts or send marketing emails for upcoming promotions or reminders. Staying proactive helps keep clients engaged.

8. Restock Gift Cards And Organize Displays

Make sure the gift card display is well-stocked and neatly arranged. A tidy, appealing setup encourages last-minute purchases.

9. Review Inventory And Note Reorders

Check product levels for shampoos, treatments, and retail items. Identify low-stock products and prepare orders to avoid running out of essentials.

10. Final Business Review And Closing Security

Run an end-of-day summary to review completed services, sales, and appointments booked. Perform any necessary inventory adjustments for professional and tester products. Finally, lock all doors, set the alarm, and follow security protocols to keep the salon safe overnight.

How GoodCall Supports Salon Operations

Managing a salon requires constant communication with clients while ensuring daily tasks run smoothly. GoodCall’s AI-driven solutions help salon owners and staff stay organized, automate routine interactions, and keep track of essential opening and closing procedures.

AI-Powered Communication for a More Efficient Salon

GoodCall automates client interactions, reducing the time spent answering calls and managing appointments. Instead of handling every inquiry manually, salon staff can focus on providing excellent service while GoodCall takes care of scheduling, reminders, and general customer inquiries.

Customizable AI Assistants for Seamless Client Interaction

GoodCall offers AI-driven agents that match your salon’s unique brand voice. Whether you choose Rosie, Alex, or Bella, these AI assistants handle customer calls professionally, ensuring no message is missed.

Automated Appointment Booking and Reminders

GoodCall helps salons stay organized by scheduling appointments, sending reminders, and even confirming bookings automatically. This reduces no-shows and ensures the day’s schedule is always updated.

Hands-Free Information Sharing

With SMS link-sharing, salons can provide clients with essential information, such as service menus, business hours, or promotions, without manually responding to every inquiry. This keeps communication streamlined and efficient.

Effortless Task Management for Opening and Closing

GoodCall helps salon managers stay on top of their opening and closing checklists by:

  • Sending automated reminders for key tasks like inventory checks, cleaning, and cash register reconciliation.
  • Logging and storing important messages so staff can review updates before opening or after closing.
  • Providing a digital assistant that can confirm checklist completion and notify management of outstanding tasks.

Seamless Integration with Salon Management Tools

GoodCall works with platforms like Microsoft Teams, HubSpot, and Genesys, making it easy to incorporate AI-driven communication into your salon’s workflow. Whether it’s tracking inventory, managing client data, or reviewing daily performance, GoodCall ensures everything stays connected.

Continuous Improvement Through AI Learning

GoodCall’s AI continuously learns from past interactions, refining responses and improving communication efficiency over time. This means better customer service, fewer missed appointments, and a more organized salon environment.

By integrating GoodCall into your salon’s daily routine, you can streamline operations, reduce manual workload, and ensure every aspect of your opening and closing checklist is completed with ease.

Common Mistakes to Avoid When Managing Salon Checklists

Even with a well-planned checklist, salon owners and staff can overlook key tasks, leading to operational hiccups. Here are some common mistakes to watch out for:

1. Forgetting to Restock Essential Supplies

Running out of shampoo, hair color, or towels during a busy day can be frustrating. Keeping track of inventory and restocking daily prevents service disruptions and ensures a smooth workflow.

2. Not Verifying Appointment Schedules in the Morning

A quick glance at the schedule helps prepare for the day ahead. Overlooking this step can result in double bookings, missed appointments, or delays that affect both staff and clients.

3. Ignoring Cleanliness Standards Before Closing

A clean salon sets the tone for a professional and inviting space. Skipping end-of-day cleaning, such as sweeping hair, sanitizing stations, or organizing the front desk, can lead to a messy and unprofessional environment the next morning.

4. Failing to Check Cash Register Balances at the End of the Day

Accounting errors can add up over time. Reviewing the cash drawer and credit card transactions daily helps catch discrepancies early and ensures accurate financial records.

5. Not Following Security Procedures When Locking Up

Leaving doors unlocked or failing to set the alarm can put the salon at risk. A closing checklist should always include verifying that all security measures are in place before leaving for the night.

By addressing these common mistakes, salons can streamline operations and maintain high standards of service.

Benefits of a Digital vs. Paper Checklist

A checklist is an essential tool for running a salon efficiently, but should you go digital or stick to a paper version? Each option has its advantages and drawbacks.

Digital Checklists: The Modern Approach

A digital checklist allows for real-time updates, accessibility from multiple devices, and easy tracking of completed tasks. Apps or software solutions can send reminders, ensuring nothing gets overlooked. Some key benefits include:

  • Instant updates – Changes can be made and shared with the team immediately.
  • Task tracking – Managers can see which tasks are completed in real time.
  • Less waste – No need to print new copies every time an update is needed.
  • Integration with other tools – Can connect with scheduling software, appointment systems, or inventory management apps.

However, a digital checklist requires staff to be comfortable with technology, and some apps may have a learning curve.

Paper Checklists: A Simple but Limited Option

A printed checklist is straightforward and easy to use, especially for those who prefer a hands-on approach. Some benefits include:

  • Tangible reference – Easy to glance at without needing a device.
  • No tech issues – No worries about battery life, app malfunctions, or connectivity problems.
  • Quick and familiar – Most employees are already comfortable with using a printed list.

However, paper checklists can get lost, require manual updates, and don’t offer real-time tracking. If a task is overlooked, there’s no automated reminder.

Which One is Best?

For busy salons, a hybrid approach works best—using a digital checklist for organization and real-time updates while keeping a printed version as a backup. This ensures efficiency while allowing flexibility for all team members.

Wrap-Up!

A structured opening and closing checklist keeps salon operations running smoothly and ensures a professional, welcoming environment for clients. From setting up the workspace in the morning to securing the salon at night, a clear routine helps staff stay organized and efficient.

Using a digital checklist can enhance team coordination, streamline updates, and ensure tasks are completed consistently. Whether digital or paper-based, having a reliable system in place allows salon owners to focus on delivering exceptional service while keeping daily operations seamless.

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Daniel Lannon

Daniel Lannon serves as the head of growth at Goodcall. His writing centers around artificial intelligence and how businesses can harness its capabilities to enhance customer support, capture leads, and foster growth.