Fixably: Streamline Your Repair Business with AI Integration

Fixably offers a comprehensive suite of features designed to streamline the operations of repair shops. From efficient repair ticket management to real-time inventory tracking and automated notifications, Fixably ensures that your business runs smoothly and efficiently. For more information, visit Fixably.

Goodcall is the ideal solution for businesses using Fixably, providing an AI phone assistant that ensures 24/7 availability and seamless integration. By connecting with Fixably, Goodcall can access real-time information, manage repair tickets, and update customers on their repair status. This integration not only improves customer satisfaction but also enhances overall productivity and reduces operational costs.

Key Features

Fixably offers a comprehensive suite of features designed to streamline the operations of repair shops. These features include:

• Repair Ticket Management: Efficiently manage and track repair tickets from creation to completion.
• Inventory Tracking: Keep track of parts and supplies with real-time inventory management.
• Customer Relationship Management (CRM): Maintain detailed customer records and communication history.
• Invoicing and Billing: Generate and manage invoices and payments seamlessly.
• Reporting and Analytics: Access detailed reports and analytics to make informed business decisions.
• Automated Notifications: Send automated updates to customers about their repair status.
• Multi-Location Support: Manage multiple repair shop locations from a single platform.
• Barcode Scanning: Use barcode scanning for quick and accurate inventory management.
• Warranty Management: Track and manage warranties for repaired items.
• Technician Scheduling: Schedule and assign tasks to technicians efficiently.

Business Types Which Use Fixably

Fixably is tailored to meet the needs of various repair businesses. The platform is versatile and can be used by:

• Electronics repair shops
• Mobile phone repair shops
• Computer repair shops
• Appliance repair services
• Watch repair services
• Jewelry repair shops
• Automotive repair shops
• Bicycle repair shops
• Shoe repair services
• Furniture repair services

Works with an Ecosystem

Fixably integrates with a variety of third-party applications to enhance its functionality. These integrations include:

• QuickBooks
• Xero
• Google Calendar
• Stripe
• PayPal

Additionally, Fixably offers an API for custom integrations and works with Zapier to connect with hundreds of other applications.

Related Products and Competitors

When considering Fixably, it's useful to compare it with other similar products in the market. Here are some competitors:

• Shop-Ware
• RepairShopr
• Kickserv
• Orderry
• RazorSync
• ServiceCentral Technologies
• RepairQ

For more detailed comparisons, you can refer to these sources:

• CB Insights
• GetApp
• Capterra

Common Questions

Here are some common questions business owners might have when evaluating Fixably:

• What types of businesses can use Fixably? Fixably is suitable for various repair shops, including electronics, mobile phones, computers, appliances, and more.
• Does Fixably offer multi-location support? Yes, Fixably can manage multiple repair shop locations from a single platform.
• Can Fixably integrate with my existing accounting software? Yes, Fixably integrates with QuickBooks and Xero for seamless accounting.
• Is there an API available for custom integrations? Yes, Fixably offers an API for custom integrations.
• Does Fixably work with Zapier? Yes, Fixably works with Zapier to connect with hundreds of other applications.

How It Can Work with Goodcall

Integrating Goodcall with Fixably can significantly enhance the efficiency and customer service capabilities of your repair business. Here are some benefits:

• 24/7 Availability: Goodcall's AI phone assistant ensures that your business is always available to take calls, even outside of business hours.
• Seamless Integration: Goodcall can integrate with Fixably to access real-time information, manage repair tickets, and update customers on their repair status.
• Improved Customer Service: With Goodcall, customers can schedule appointments, inquire about repair status, and receive automated notifications without waiting on hold.
• Enhanced Productivity: By automating call handling and customer interactions, your staff can focus on more critical tasks, improving overall productivity.
• Cost-Effective: Goodcall provides an affordable alternative to traditional IVR systems and call centers, reducing operational costs.

For example, when a customer calls to check the status of their repair, Goodcall can instantly access Fixably's database to provide real-time updates. This not only improves customer satisfaction but also frees up your staff to handle more complex issues. Additionally, Goodcall can assist in scheduling appointments and sending automated reminders, ensuring that your repair shop runs smoothly and efficiently.