An effective Answering Service for Boulevard (BLVD) works alongside the platform's robust appointment booking features by managing phone inquiries, scheduling appointments, and providing essential information to clients. This integration frees salon staff to focus on delivering exceptional in-person experiences rather than juggling phone calls.

By pairing an answering service with your Boulevard system, you can streamline workflows, reduce no-shows through appointment confirmations, and boost both client satisfaction and business productivity.

Key Features of an Answering Service for BLVD

24/7 Call Handling

A comprehensive answering service for Boulevard (BLVD) operates around the clock, ensuring your salon never misses a chance to connect with clients. This constant availability matters in the beauty industry, where clients often need to book or change appointments outside regular business hours. AI phone answering systems can handle hundreds of calls simultaneously, maintaining quality service without hiring additional staff.

Appointment Scheduling & Reminders

Services like IsOn24 help customers book appointments and automatically send reminder messages, drastically cutting down on no-shows. This integration keeps your schedule organized and up-to-date, preventing common headaches like double bookings that plague salons using manual scheduling.

Call Routing & Forwarding

Directing calls to the right staff member or department is crucial. An answering service for Boulevard (BLVD) can intelligently route calls based on the inquiry type, whether for a specific stylist, service information, or administrative matters. This targeted routing ensures clients get the most appropriate assistance without unnecessary transfers or delays.

Voicemail & Message Taking

Your answering service should capture detailed messages when immediate assistance isn't possible. Professional message-taking ensures important customer requests are accurately recorded and promptly delivered to the right team member. This feature excels at capturing specific client needs or special requests that require personalized attention.

AI & Chatbot Integration

AI-powered systems can analyze and respond to common inquiries without human intervention. Voicebots and chatbots handle routine questions about business hours, services, pricing, and availability, freeing your staff for more complex client interactions. These AI tools can also arrange callbacks at times that work for your clients, improving their overall experience.

Bilingual Support

To serve a diverse clientele, bilingual support is essential for modern salons. An answering service with multilingual capabilities ensures language barriers don't prevent potential clients from booking services. This inclusive approach expands your market reach and shows your commitment to serving all community members with the same care and professionalism.

Top 10 Answering Services for Boulevard (BLVD)

Goodcall

Overview

Goodcall Founded in 2024, this AI-driven answering service quickly gained popularity for its innovative approach to call handling. Operating 24/7, it specializes in serving small to medium businesses in the service industry. By leveraging advanced conversational AI, it ensures natural and seamless client interactions, enhancing customer engagement and business efficiency.

Features

• AI-powered call handling with natural language processing
• Lead capture automation with detailed client information collection
• Simultaneous call management – handles unlimited concurrent calls
• 24/7 availability with no downtime
• Custom greeting and call scripts tailored to your salon brand
• Integration with CRM systems to track client interactions
• Text message follow-ups after calls
• Detailed analytics dashboard to track call performance

Pricing

• Free plan available for businesses with low call volume
• Premium plans start at $19/month for businesses with higher needs
• Enterprise solutions available with custom pricing
• No long-term contracts are required

Stats

• Capable of managing hundreds of calls simultaneously without quality degradation
• Ensures no customer experiences wait times during peak periods
• 97% client satisfaction rate according to internal metrics
• Reduces missed calls by up to 80% compared to traditional voicemail

Smith.ai

Overview

Founded in 2015 by Aaron Lee and Justin Maxwell, this service combines AI technology with trained human receptionists to provide a seamless customer experience. Specializing in service-based businesses that require detailed appointment management, it offers live receptionists who excel at scheduling and handling client inquiries with a personal touch, ensuring professionalism and efficiency.

Features

• Live human receptionists available 24/7/365
• Appointment scheduling directly integrated with Boulevard
• Client inquiry management with detailed message-taking
• Professional business representation with custom greeting scripts
• Call screening and prioritization
• Outbound calling for appointment confirmations
• CRM and calendar integrations
• Bilingual support (English and Spanish)
• Custom intake forms for new clients

Pricing

• Plans start at $240/month for 30 calls
• Additional calls are charged at $7-8 per call, depending on the  volume
• 14-day money-back guarantee
• Discounts are available for annual payment

Stats

• Their team members represent your business professionally with 99% accuracy
• Creates seamless experiences that feel like an extension of your in-house team
• Average call answer time under 10 seconds
• 94% caller satisfaction rating based on post-call surveys

Ruby Receptionists

Overview

Established in 2003 by Jill Nelson in Portland, Oregon, this service is dedicated to delivering personalized customer interactions through highly trained live agents. Renowned for its exceptional customer service and strong company culture, it serves over 10,000 small businesses across North America. With a particular focus on the beauty and wellness industries, it ensures a professional and engaging experience for every client interaction.

Features

• Personalized customer interactions with highly trained receptionists
• Dedicated receptionist teams familiar with your business
• Relationship building with callers through personalized notes
• Brand representation with custom greetings and protocols
• Mobile app for real-time call management
• Custom call handling instructions
• Appointment scheduling capabilities
• Call transferring to specific team members
• Message delivery via text, email, or app

Pricing

• Plans range from $319/month for 100 minutes to $899/month for 500 minutes
• Additional minutes are available at $2.49 per minute
• No setup fees or long-term contracts
• 21-day money-back guarantee

Stats

• Their receptionists build relationships with your callers, increasing retention
• Creates memorable experiences that reinforce your brand's values and attention to detail
• 98% customer satisfaction rating
• Answers call within three rings on average

VoiceNation

Overview

In operation since 2002 and headquartered in Georgia, this service offers affordable 24/7 answering with bilingual support capabilities. Catering to businesses of all sizes, it is known for its reliability, especially during high-volume periods. With a strong focus on affordability and efficiency, it serves over 30,000 clients nationwide, ensuring seamless customer communication around the clock.

Features

• 24/7 answering service with no holidays or downtime
• Bilingual support in English and Spanish
• Affordable pricing plans with transparent billing
• Customizable scripts for consistent client experience
• Call forwarding and transfer options
• Emergency dispatch services
• Message delivery via email, text, or app
• Free trial period to test service quality
• Dedicated account manager

Pricing

• Plans start at $79/month for 100 minutes
• Custom plans available for high-volume users
• No setup fees or hidden charges
• Month-to-month service with no long-term commitments

Stats

• Valuable for businesses serving diverse communities with multilingual support
• Ensures clear communication regardless of language preferences
• Average call answer time of 8 seconds
• 99.9% service uptime guarantee

PATLive

Overview

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Operating since 2002 and headquartered in Georgia, this service provides affordable 24/7 answering with bilingual support. Designed for businesses of all sizes, it is recognized for its reliability, particularly during high-volume periods. With a strong emphasis on affordability and efficiency, it serves over 30,000 clients nationwide, ensuring seamless and professional customer communication around the clock.

Features

• U.S.-based agents available 24/7/365
• Customizable call scripting for consistent messaging
• Specific protocol training for salon and spa terminology
• Consistent messaging across all client interactions
• Appointment scheduling and management
• Lead capture and qualification
• Call transfers to the appropriate staff
• Overflow call handling during busy periods
• Holiday and after-hours coverage

Pricing

• Plans range from $279/month for 100 minutes to $909/month for 500 minutes
• Additional minutes at $1.19-$1.59 depending on plan
• Volume discounts available
• Free setup and training

Stats

• Their team can be fully trained on your specific protocols within 24 hours
• Ensures consistent messaging and service quality across all customer interactions
• 80% of calls answered within 20 seconds
• Customer satisfaction rating of 95%

AnswerConnect

Overview

Established in 2002 with a strong commitment to remote work, this service provides multi-channel answering solutions with seamless CRM integration. As a carbon-neutral company with dedicated sustainability initiatives, it caters to businesses of all sizes. Particularly effective for companies utilizing multiple communication channels, it ensures efficient and professional customer engagement across various platforms.

Features

• Multi-channel answering services (phone, email, chat)
• CRM integration with Boulevard and other platforms
• Unified customer experience across all touchpoints
• Seamless information flow between systems
• 24/7/365 live answering
• Appointment scheduling and management
• Order processing capabilities
• Lead qualification and intake
• Virtual receptionist services
• International number support

Pricing

• Plans start at $149/month with custom pricing for higher volumes
• Subscription-based pricing with different tiers available
• Discounts for annual payment
• 7-day free trial available

Stats

• Creates a unified customer experience with consistent messaging
• Information flows seamlessly between your answering service and business systems
• 95% first-call resolution rate
• Average call answer time under 10 seconds

Abby Connect

Overview

Founded in 2005 in Las Vegas, Nevada, this service combines dedicated human receptionists with AI technology to deliver a premium customer experience. With a strong focus on personalized service, it provides dedicated reception teams, ensuring continuity and familiarity for clients. Particularly popular with high-end salons and spas, it is known for maintaining consistent receptionist teams to handle calls, creating a seamless and professional interaction for businesses and their customers.

Features

• Dedicated human receptionists assigned to your account
• AI technology integration for call analysis and improvement
• Conversation analysis to enhance service quality
• Premium customer experience with white-glove service
• Custom call handling protocols
• Live call transfer capabilities
• New client intake
• Appointment scheduling
• Bilingual support options
• Real-time call monitoring

Pricing

• Plans start at $399/month for 100 minutes
• Higher-priced premium service with dedicated team members
• Volume discounts available
• Custom enterprise solutions

Stats

• Their system continuously analyzes conversations to improve service quality
• Dedicated reception teams become familiar with your operations
• Particularly valuable for high-end retail, legal, and medical businesses where personalized interactions matter most
• 100% U.S.-based receptionists with average 3+ years of experience
• Client retention rate over 90%

AnswerForce

Overview

Operating since 2007 with a global presence, this service blends AI-powered automation with live answering and intelligent call routing. Specializing in omnichannel communication, it serves businesses across multiple industries, ensuring seamless interactions across voice, chat, and messaging platforms. Known for its technology-forward approach while maintaining a human touch, it provides a balance of efficiency and personalization to enhance customer engagement.

Features

• AI-powered automation for routine inquiries
• Live answering services for complex questions
• Intelligent call routing based on caller needs
• Hybrid technology-human approach
• Web chat integration
• SMS text capabilities
• Appointment scheduling and management
• CRM integration with Boulevard
• Custom call scripts
• Call recording for quality assurance

Pricing

• Competitive pricing with various package options
• Plans start at $190/month
• Pay-as-you-go options available
• Free trial period to test service

Stats

• Their technology ensures callers reach the right department quickly
• Maintains human warmth for complex inquiries
• 90% of calls answered within 4 rings
• Client satisfaction rating of 92%

Go Answer

Overview

Established in 2003 with a focus on regulated industries, this service specializes in HIPAA-compliant answering solutions for wellness and medical businesses. Particularly valuable for medical spas and wellness centers, it ensures secure and professional patient interactions. With specialized training for healthcare communication and a strong commitment to compliance, staff undergo regular training to maintain industry standards and deliver reliable, confidential support.

Features

• HIPAA-compliant services with secure data handling
• Wellness and medical business specialization
• Trained representatives familiar with medical terminology
• Compliance protection and documentation
• Secure message delivery
• Emergency call escalation
• Appointment scheduling with a specialized intake
• Bilingual support options
• Custom call scripts for different services
• Integration with practice management systems

Pricing

• Specialized pricing for healthcare-related businesses
• Plans start at $79/month for basic service
• Enterprise solutions available
• HIPAA compliance is included at all levels

Stats

• Their trained representatives understand the sensitivity and compliance requirements of healthcare communications
• Protects both your business and customers with secure protocols
• 100% HIPAA-compliant call handling
• Average 30-second resolution time for routine calls

Nexa

Overview

Founded in 1982 as Alert Communications before rebranding, this service is one of the longest-operating answering solutions in the industry. It provides customizable call handling with industry-specific solutions tailored to meet unique business needs. Known for its expertise across various industries, including beauty and wellness, it prioritizes personalized client experiences to enhance customer engagement and satisfaction.

Features

• Customizable call handling with industry-specific protocols
• Industry-specific solutions for salons, spas, and wellness centers
• Specialized training for beauty industry terminology
• Tailored service offerings based on your business model
• 24/7/365 live answering
• Appointment setting and management
• Bilingual capabilities
• Lead qualification and intake
• Custom reporting and analytics
• Mobile app for call management

Pricing

• Custom pricing based on industry and specific needs
• Transparent billing with no hidden fees
• Volume discounts available
• Free consultation to determine exact pricing

Stats

• Offers specialized training for different sectors
• Ensures their representatives understand the unique requirements and terminology of your industry
• 98% client retention rate
• Over 35,000 businesses served nationwide

When choosing an answering service, consider factors like:

• Price point
• Required level of personalization
• Whether your priority is 24/7 coverage or specialized industry knowledge

Benefits of Using an Answering Service for Boulevard (BLVD)

Improved Customer Satisfaction

An answering service for Boulevard (BLVD) ensures every call gets answered promptly, increasing customer satisfaction. Studies show that faster response times directly correlate with higher client retention rates. Rather than reaching voicemail or waiting on hold, clients experience personalized service that makes them feel valued.

The impact extends beyond office hours. With people spending 3.5 hours scrolling social media before bed, many potential clients think about booking appointments when you're closed. An answering service gives them immediate attention, leading to increased customer loyalty and positive word-of-mouth referrals.

More Booked Appointments

Automated scheduling prevents missed opportunities that often occur with traditional booking systems. As Dana Veney from SkinRN Aesthetics notes about her self-booking system, "I think that I have been able to sleep better at night because I'm not worried whether my patients can self-book themselves at 2 a.m."

An answering service facilitates 24/7 booking, ensuring you never miss a potential client regardless of when they call. This matters since many potential clients browse services outside business hours and may try competitors if they can't book immediately.

Operational Efficiency

An answering service automatically handles routine tasks such as answering basic queries and scheduling appointments. This automation reduces workload on your in-house staff, allowing them to focus on providing exceptional service to clients already in your salon. Your team can give their full attention to clients physically present without constant phone interruptions.

Cost Savings

Employing a full-time receptionist involves significant costs, including salary, benefits, training, and coverage during absences. An answering service for Boulevard (BLVD) provides comprehensive coverage at a fraction of this cost. Unlike a single receptionist, the service can handle multiple calls simultaneously, ensuring no opportunity gets missed due to capacity constraints.

Scalability

As your business grows, an answering service easily scales to handle increased call volumes without additional hiring or training. This scalability shines during peak seasons or promotional periods when call volumes spike. The service can manage hundreds of calls simultaneously, maintaining quality and consistency regardless of demand fluctuations.

How to Choose the Best Answering Service for Your Business

Selecting the right answering service for Boulevard (BLVD) requires careful consideration to ensure you get the best value and functionality. Here's how to make an informed decision:

Assess Your Business Needs

Start by evaluating your specific requirements:

• What's your typical call volume?
• Do you need appointment scheduling capabilities?
• Are you looking for 24/7 coverage or just after-hours support?
• Do you require multilingual support?

Understanding these needs will help narrow down your options and prevent you from paying for features you don't need.

Compare Pricing Plans and Features

Different answering services offer various pricing structures:

• Zendesk offers tiered pricing ranging from $55 to $115 per month per agent, with features like AI-generated call transcripts and intelligent call routing.
• Abby Connect combines human receptionists with AI technology, making it costlier but ideal for high-end retail, legal, and medical businesses where personalized service is crucial.
• PlayAI offers flexible pricing based on usage and supports 143 languages with over 900 voice options, making it excellent for businesses with international customers.

Ensure Integration Capabilities

For appointment-based businesses, integration with your existing booking software is essential. Boulevard offers appointment booking software with a flat monthly fee rather than per-user pricing, making it cost-effective for businesses of all sizes. Their platform integrates with various systems and offers features like:

• Self-booking overlays
• Text/email confirmations
• Client profiles
• Integrated POS systems

Check Reviews and Industry Recommendations

Before making your final decision:

• Read customer reviews of potential services
• Look for recommendations from businesses in your specific industry
• Request demos or free trials when available
• Ask about scalability as your business grows

By thoroughly evaluating these aspects, you'll find an answering service that enhances your customer experience while supporting your operational needs and budget constraints.

Conclusion

Implementing an answering service for Boulevard (BLVD)—whether AI-powered or human-operated—creates a powerful foundation for business efficiency and customer satisfaction. By handling routine inquiries, managing high call volumes, and providing 24/7 availability, these services free your team to focus on complex tasks that require a human touch.

Investing in quality customer communication isn't just an operational expense—it's a strategic move that drives business growth. Enhanced customer experiences create increased loyalty, positive referrals, and higher revenue. In today's market, the right answering service for Boulevard (BLVD) isn't a luxury—it's an essential tool for building lasting customer relationships.

FAQs

What is the average cost of an answering service?

The average cost ranges from $50 to $500 per month, depending on call volume and features.

Do answering services still exist?

Yes, answering services still exist and are widely used for business call management and customer support.

How much should I pay someone to answer my phone?

Hiring a receptionist costs $15 to $30 per hour, while virtual answering services range from $1 to $2 per call or minute.

What is the difference between a voicemail and an answering service?

A voicemail records messages, while an answering service handles calls live, providing customer support and scheduling.