9 Best Answering Services for Real Estate Businesses in 2025

Ever missed a call and wondered if it cost you the next big deal? In real estate, every interaction counts. You're out showing properties or finalizing contracts, and handling incoming calls can stretch you thin. That's where the Best Answering Service for Real Estate can make a difference, keeping you connected with clients without overwhelming your day.

If you're looking to enhance your client communication, here's a list of top answering services crafted for real estate professionals like you.

Why Should You Get an Answering Service for Real Estate?

An answering service ensures that every client call is answered promptly and professionally, even when you're unavailable. This not only enhances client satisfaction but also maximizes your chances of capturing new leads. With features like appointment scheduling, lead qualification, and after-hours support, an answering service allows you to focus on core business activities while ensuring that client interactions are handled expertly.

Ultimately, it helps you provide exceptional service, stand out from competitors, and grow your business efficiently.

9 Best Answering Service for Your Real Estate Business

GoodCall – Best Overall Answering Service for Real Estate

Looking for an answering service tailored to real estate? GoodCall might be the perfect fit. Serving over 3,000 real estate professionals nationwide, GoodCall offers:

• 24/7 Live Answering: Ensure no client call goes unanswered with round-the-clock support.
• Lead Capture: Professional agents skilled in capturing detailed lead information.
• Appointment Scheduling: Seamless integration with your calendar to book showings and meetings.
• CRM Integration: Compatible with top CRM systems like Salesforce and Zoho.
• Bilingual Receptionists: Support for English and Spanish-speaking clients.
• Average Response Time of Under 10 Seconds: Promptly attending to client calls.

Starting at $99 per month, GoodCall offers customizable packages to suit your business needs, allowing you to focus on closing deals while they handle client communications. With a client retention rate of 95%, GoodCall has proven its reliability and effectiveness in enhancing real estate operations.

Detailed Pricing

GoodCall offers flexible pricing plans to accommodate businesses of all sizes:

• Essential Plan: $99 per month includes 100 minutes of live answering, basic message taking, and lead capture.
• Professional Plan: $199 per month offers 250 minutes, appointment scheduling, and CRM integration.
• Premium Plan: $349 per month provides 500 minutes, dedicated account manager, bilingual support, and advanced call handling features.
• Enterprise Plan: Custom pricing for businesses requiring over 1,000 minutes per month, with tailored services and dedicated teams.

All plans feature 24/7 live answering, customized call scripts, and no long-term contracts. Additional minutes are billed at a competitive per-minute rate, and services can be adjusted as your business needs change.

Why GoodCall is a Great Choice

GoodCall stands out as the best overall answering service for real estate professionals due to its specialized focus on the industry and commitment to delivering exceptional service. Here's why GoodCall is a great choice:

• Real Estate Expertise: Their receptionists are trained specifically in real estate, ensuring they understand your business and can handle client inquiries effectively.
• Customized Solutions: GoodCall offers personalized call scripting and flexible packages that can be tailored to fit the unique needs of your business.
• Advanced Technology: With seamless CRM integration and appointment scheduling, GoodCall enhances your operational efficiency and keeps all client interactions organized.
• Scalability: Whether you're an independent agent or part of a large brokerage, GoodCall's services can scale with your business growth.
• Excellent Customer Support: Dedicated support ensures that any issues or adjustments needed are addressed promptly, keeping your services running smoothly.
• Over 1 Million Calls Handled Annually: Demonstrating their experience and capacity to manage high call volumes.

Trident – Virtual Assistant Service for Real Estate

For solo agents and small teams needing more than just call answering, Trident offers comprehensive virtual assistant services. Serving over 2,500 real estate professionals, Trident provides:

• Lead Qualification: Filters and prioritizes leads based on your criteria to maximize conversion.
• Transaction Coordination: Manages paperwork and deadlines, ensuring smooth transactions.
• CRM Management: Keeps your client database organized and up-to-date.
• Social Media Management: Handles your online presence on platforms like Facebook and Instagram.
• Inbox Management: Organizes emails and prioritizes critical communications.
• Over 5 Years of Experience: Providing specialized support to real estate professionals.

With services starting at $15 per hour, Trident provides the exact support you need to stay ahead in the competitive real estate market. Their virtual assistants undergo extensive training in real estate processes, ensuring they can handle tasks efficiently and professionally.

Detailed Pricing

Trident offers flexible pricing options to suit different requirements:

• Hourly Services: $15 per hour, allowing you to pay only for the time you need, billed in 15-minute increments.
• Part-Time Assistant Package: $600 per month for 40 hours of service, ideal for agents needing consistent support without a full-time commitment.
• Full-Time Assistant Package: $1,200 per month for 100 hours, providing dedicated assistance for busy professionals.
• Custom Packages: Tailored plans based on specific tasks and hours required, with the ability to scale up or down as needed.

There are no setup fees or long-term contracts, and all packages include a dedicated virtual assistant trained in real estate practices. Trident offers a free consultation to help determine the best plan for your business needs.

Moneypenny – Personal Touch Answering Service for Real Estate Agents

If you value a personal touch, Moneypenny is an excellent choice. With over 21 years in the industry and servicing over 13,000 businesses, their services include:

• Dedicated Receptionists: Assigned receptionists who become familiar with your business.
• 24/7 Phone and Live Chat Answering: Ensures clients can reach you at any time.
• Appointment Scheduling: Direct booking into your calendar.
• CRM Integration: Seamless data synchronization with your existing systems.
• Customized Greetings: Reflects your brand's personality in every interaction.
• 99% First-Call Resolution Rate: Providing efficient and effective client interactions.

Plans start at $150 per month, enhancing client engagement by making every interaction feel personalized and professional. Moneypenny boasts a client satisfaction rate of 98%, indicating their commitment to quality service.

Detailed Pricing

Moneypenny offers a range of pricing plans to accommodate different business sizes:

• Pay-as-You-Go Plan: $30 monthly fee plus $1.75 per call, suitable for businesses with a low call volume.
• Essential Plan: $150 per month includes 100 calls, with additional calls at $1.50 per call.
• Professional Plan: $300 per month covers 250 calls, ideal for growing businesses.
• Enterprise Plan: Custom pricing for high call volumes and additional services like live chat support.

All plans come with dedicated receptionists, 24/7 answering, and personalized call handling. Moneypenny does not require long-term contracts, providing flexibility to adjust services as your business evolves.

VoiceNation – Affordable Answering Service for Real Estate

Need an immediate and affordable solution? VoiceNation offers:

• Instant Activation: Start receiving calls within minutes of signing up.
• 24/7 Live Answering: Professional agents available around the clock.
• Bilingual Support: Services in English and Spanish.
• Custom Scripts: Tailored call handling to represent your brand accurately.
• Secure Messaging Portal: Access messages securely in real-time.
• Over 20 Years of Experience: Established provider with a proven track record.
• Free Mobile App: Manage your calls and messages on the go.

Plans start at $50 per month for 30 minutes, ensuring you capture every potential lead without breaking the bank. VoiceNation also offers a 7-day free trial, allowing you to experience their services risk-free.

Detailed Pricing

VoiceNation provides straightforward pricing plans:

• Starter Plan: $50 per month for 30 minutes, suitable for small businesses or low call volumes.
• Professional Plan: $95 per month for 70 minutes, ideal for growing businesses.
• Executive Plan: $150 per month for 130 minutes, best for established businesses with higher call volumes.
• Enterprise Plan: Custom pricing tailored to businesses with specific needs and high call volumes.

Additional minutes are billed at $1.25 per minute. All plans include 24/7 live answering, custom scripting, and access to the secure messaging portal. There are no setup fees or long-term contracts, offering flexibility and affordability.

Davinci Virtual – Luxury Virtual Office Services for Real Estate

Aiming for a prestigious image? Davinci Virtual offers luxury services. Serving over 40,000 clients globally, Davinci provides:

• Professional Business Addresses: Choose from over 5,000 prime locations worldwide.
• Mail Forwarding and Scanning: Handle mail efficiently with forwarding or digital copies.
• Meeting Spaces: Access to fully-equipped offices and conference rooms.
• Live Receptionists: Professional call answering to enhance your brand image.
• Virtual Office Packages: Combine services for a comprehensive solution.
• Flexible Terms: No long-term commitments are required.

Services start at $49 per month for a virtual address, helping you present a polished image ideal for high-end clients. With over 15 years in business, Davinci Virtual is a trusted provider for real estate professionals seeking to elevate their brand.

Detailed Pricing

Davinci Virtual offers various services with transparent pricing:

• Virtual Office Address: Starting at $49 per month, includes mail receipt and notifications.
• Live Receptionist Services: Plans start at $95 per month for 50 live answering minutes, with custom scripting and message delivery.
• Meeting Room Rentals: Prices vary based on location and room type, typically ranging from $25 to $75 per hour.
• Virtual Office Packages: Bundled services combining virtual address and live receptionist starting at $150 per month.

Additional services like mail forwarding, call patching, and administrative support are available for an extra fee. Davinci offers month-to-month agreements, allowing you to scale services as needed.

ReceptionHQ – Specialized Answering Service for Real Estate

Specializing in real estate and property management, ReceptionHQ offers:

• 24/7 Live Call Answering: Ensure clients can always reach a real person.
• Customizable Scripts: Tailored to your specific needs and branding.
• Lead Capture and Qualification: Collects essential information to identify promising leads.
• Appointment Scheduling: Coordinates showings and meetings directly.
• Emergency Call Handling: Prioritizes urgent issues promptly.
• Online Portal Access: Manage messages and call activity in real-time.
• Over 10,000 Clients Served: Experience in handling diverse client needs.
• 99.9% Uptime Guarantee: Reliable service you can depend on.

With plans starting at $95 per month, ReceptionHQ focuses on capturing and qualifying leads effectively. Their team of highly trained receptionists ensures that your clients receive professional and knowledgeable assistance.

Detailed Pricing

ReceptionHQ offers flexible plans to fit your business needs:

• Basic Plan: $95 per month for 100 receptionist minutes, additional minutes at $0.95 per minute.
• Advanced Plan: $175 per month for 200 minutes, with extra minutes billed at $0.85 per minute.
• Premium Plan: $250 per month for 300 minutes, additional minutes at $0.75 per minute.
• Customized Solutions: For businesses with higher call volumes, ReceptionHQ provides tailored plans with discounted rates.

All plans include 24/7 answering, personalized greetings, message relay via email or SMS, and access to the online portal. There are no setup fees or long-term commitments required.

Smith.ai – AI-Driven Answering Service for Real Estate

Smith.ai blends AI tools with live agents for efficient call handling:

• 24/7 Virtual Receptionists: Combines human agents with AI for quick, accurate service.
• AI-Enhanced Lead Screening: Prioritizes high-quality leads using intelligent algorithms.
• Appointment Scheduling: Integrates with Google Calendar, Calendly, and more.
• CRM Integration: Automatic updates to systems like HubSpot and Salesforce.
• Outbound Callbacks: Follows up with leads, increasing engagement.
• Average 5-Star Rating on Review Platforms: Recognized for exceptional service.
• First-Response Time Under 3 Rings: Ensuring prompt attention to calls.

Starting from $140 per month for 20 calls, Smith.ai offers a technology-forward approach to client communication. Their AI-driven features help streamline processes, saving you time and improving lead conversion rates.

Detailed Pricing

Smith.ai offers transparent pricing based on the number of calls or chats:

• Starter Plan: $140 per month for 20 calls or chats, additional calls at $7 each.
• Basic Plan: $300 per month for 50 calls or chats, with extra calls at $6 each.
• Pro Plan: $600 per month for 120 calls or chats, additional calls at $5 each.
• Custom Plans: Tailored solutions for businesses needing over 200 calls per month, with volume discounts.

All plans include 24/7 coverage, AI-enhanced services, appointment scheduling, and CRM integration. Smith.ai also offers add-ons like outbound calling and bilingual receptionists for an additional fee.

AnswerHero – 24/7 Answering Service for Real Estate Professionals

AnswerHero ensures every call is answered promptly:

• Dedicated Agents: Trained to represent your business effectively.
• Bilingual Services: Communicate with a broader client base.
• Customized Call Handling: Tailored scripts and responses.
• Appointment Scheduling: Directly books appointments into your calendar.
• Secure Online Portal: Access messages and call logs anytime.
• 99% Customer Satisfaction Rate: Committed to excellent service.
• No Long-Term Contracts: Flexibility to suit your business needs.

Flexible plans start at $95 per month, ensuring you never miss an opportunity to connect with clients. With over 8 years in the industry, AnswerHero is dedicated to supporting real estate professionals with reliable, 24/7 answering services.

Detailed Pricing

AnswerHero offers straightforward plans:

• Basic Plan: $95 per month for 100 minutes, additional minutes at $0.95 per minute.
• Standard Plan: $180 per month for 200 minutes, extra minutes billed at $0.85 per minute.
• Pro Plan: $250 per month for 300 minutes, with additional minutes at $0.75 per minute.
• Enterprise Plan: Custom pricing for businesses needing over 500 minutes per month, with discounted rates.

All plans include 24/7 live answering, customized call scripts, message delivery via email or SMS, and access to the online portal. AnswerHero provides the flexibility to adjust your plan as your business grows.

PatLive – High Call Volume Management in Real Estate

For handling high call volumes, PatLive offers:

• All-Inclusive Pricing: No hidden fees for essential services.
• 24/7 Answering by U.S.-Based Agents: Professional service at any hour.
• Instant Activation: Quick setup to start managing calls immediately.
• Call Patching and Transfers: Connects important calls directly to you.
• Custom Call Scripting: Ensures agents represent your business accurately.
• Over 25 Years of Experience: Trusted by over 15,000 businesses.
• Handles Over 1 Million Calls Annually: Proven capacity to manage high volumes.

Scalable plans start at $149 per month for 75 minutes, suitable for businesses experiencing rapid growth. PatLive's extensive experience makes them an excellent choice for real estate firms dealing with a large number of client interactions.

Detailed Pricing

PatLive's pricing is designed for high-volume call management:

• Starter Plan: $149 per month for 75 minutes, additional minutes at $1.99 per minute.
• Standard Plan: $249 per month for 150 minutes, extra minutes at $1.89 per minute.
• Professional Plan: $449 per month for 300 minutes, with additional minutes at $1.79 per minute.
• Enterprise Plan: Custom plans for businesses requiring over 500 minutes, with volume discounts and dedicated support.

All plans include 24/7 live answering, customizable scripts, message delivery options, and unlimited call handling features like transfers and dispatching. PatLive does not charge setup fees and offers a 14-day money-back guarantee.

How to Choose the Best Answering Service for Your Real Estate Business

Selecting the right answering service is crucial to ensure it meets your specific needs and enhances your client interactions. Here are some key factors to consider when making your choice:

• 24/7 Availability: Ensure the service provides round-the-clock support so no call goes unanswered, even after business hours.
• Industry Expertise: Look for services that specialize in real estate or have experience dealing with property-related inquiries.
• Customized Scripting: The ability to personalize call scripts to reflect your brand and handle client interactions according to your preferences.
• Lead Capture and Qualification: Choose a service that not only answers calls but also effectively captures and qualifies leads to maximize conversion opportunities.
• Appointment Scheduling: Integration with your calendar system for seamless scheduling of showings and meetings.
• CRM Integration: Compatibility with your existing customer relationship management tools to keep all client data updated and accessible.
• Scalability and Flexibility: A service that can grow with your business and adjust to fluctuating call volumes.
• Transparent Pricing: Clear understanding of costs with no hidden fees, ensuring the service fits within your budget.

By carefully evaluating these factors, you can select an answering service that not only meets your immediate needs but also supports your long-term business growth.

Final Words

Choosing the right answering service for your real estate business comes down to key features like 24/7 availability, lead capture, appointment scheduling, CRM integration, and industry-specific expertise. The Best Answering Service for Real Estate enhances your client interactions seamlessly, helping you stay ahead in a competitive market.